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3 Day Blinds Reviews

3 Day Blinds Reviews

3 Day Blinds surveys its customers after every installation appointment in effort to continue to exceed clients’ expectations. As of November 23, 2017 3 Day Blinds has 94% of 4 and 5 star ratings on our Blinds, Shades, Shutters, Curtains and Drapes. Here is what a few 3 Day Blinds’ customers had to say:

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8228 Reviews
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  • The total cost for 2 backdoor window shades, w/a promo discount, came to a little under $600. I expected this. But along with that cost, I expect a certain level of service. The initial appt was great. The designer was prompt and courteous. He offered suggestions, but wasn't pushy. He brought along with him many samples for me to see. Great 1st impression, but it's been downhill fast ever since! 3 Day Blinds contracts out their installations, but they should remain integrated in the process more than the level I've witnessed. Basically, 3 Day Blinds is out of the picture once the order is placed by the customer. This is a huge disappointment, especially when there is an issue with either the installation or the finished product. In my case, there was an issue with BOTH. There is a huge disconnect between the installation process and 3 Day Blinds. Before my initial design consultation, I updated 3 Day Blinds with my cell phone bc all they had in my file is my work number. I made a point to call 3 Day Blinds and ask them to remove my office number and add my cell. The representative I spoke to seemed efficient and said she changed the number for me. However, I soon came to realize that something must've gone wrong because the installers only had my office number to reach me. I have no idea why. But, it caused many problems during the installation phase. Once my finished product was shipped, I received an email from 3 Day Blinds advising me of the shipment. Once received by the installers, I am supposed to receive a call from the installer to schedule my installation. I never received a call. So, I called the installer number that is listed on the shipment email notification from 3 Day Blinds. I scheduled my own installation appointment with the installer directly, and was told by the installer that I would receive an installation appointment confirmation email, and that the installer will call me about 30 minutes before his arrival since the appointment time is a block window of time. I reiterated to the installation company to be sure to call my cell phone, and once again gave it to them. I even asked the rep to repeat it back to me. On the day of the installation (SATURDAY), I was home waiting...and waiting. I never received a call from the installer. I called the installation company 1-hr after my appointment time had passed to inquire about the status of the installer. I left a message on their voicemail to advise that the installer never showed up and never called me. I called back again on Monday morning about the installer missing the appointment, and left another message detailing out the situation, and once again leaving my cell number. I never received a callback. I called again on Tues morning, this time, someone answered. It was the same woman with whom I had spoken the wk before when the installation appt was scheduled. She was very nice and apologized, and then told me they had been calling my office number. I asked her WHY, considering I had changed the number on file, and always left my cell in the 3 voicemail messages I had left with the installation company. Her response was, "You will need to call 3 Day Blinds to correct it." I HAD ALREADY CORRECTED IT BEFORE THE CONSULT! I HAD ALSO ALWAYS GIVEN THE INSTALLATION CO MY CORRECT CONTACT #. Evidently, because the installer supposedly called my office number and did not reach me on the day of the installation, DESPITE THEM EMAILING ME A CONFIRMATION EMAIL, the installer did not fulfill the installation appt. What a ridiculous waste of time! I scheduled yet another installation appointment w/ the installation company. Once again, I reiterated to the installation company that my office number is not where I can be reached. My installation appt was scheduled for 5 days after my first installation appt, 12 days after I placed the order with the designer. The installer had a window of 3-5pm for my installation. He did not arrive until 6:30pm. The installer was very nice. He installed the two shades, and even pointed out to me that both of the shades were made incorrectly. The roll direction was not what I ordered. So, he said he would get in touch with 3 Day Blinds, advise them of the error in the roll direction, place a replacement order, and that the installation company would call me to schedule the re-installation once they receive the replacement shades. It's now been 3 weeks since I placed the order and I STILL do not have the shades I ordered! "THREE DAY" Blinds, my a$$! I received a "courtesy care" email and phone call (left me a voicemail) from 3 Day Blinds asking about my experience. Via phone and email, I expressed my discontent at the level of service and lack of competence I've received in the handling of my order by 3 Day Blinds and their installation. The response, which I received 2 days later expressed no apologies for any part of my complaint. I will NEVER use 3 Day Blinds again.
    Charlene Harrison - November 21, 2017

  • Very professional and helpful.
    Kari Goodwin B - Battle Ground, WA - November 21, 2017

  • Pronect was done exactly as plannex and on time. Quality was excellent and installation perfect. Our installer was right on time amd did an excellent job. He was professional and friendly amd performed to a very high standard. A good representative for the company.
    Keith H - Daly City, CA - November 21, 2017

  • We’re very pleased with our blinds.I’ll be ordering additional blinds after the beginning of the year. Thank you, Kenyon B Parlor
    Patricia P - Riverview, FL - November 21, 2017

  • From start to finish 3 day blinds staff was professional, kept in contact with me, did what was promised, all within estimated time frames. thank you!
    Tamara R - Nipomo, CA - November 21, 2017

8228 Reviews
Page
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"9 out of 10 clients are so pleased by our level of service they would recommend us to friends and family."
- 3 Day Blinds Client Satisfaction Survey
3 DAY BLINDS REVIEWS
Blinds Reviews
As of November 23, 2017 3 Day Blinds has 94% of 4 and 5 star ratings. Read more blinds reviews.