Customer Service

The Customer Care Team at 3 Day Blinds is committed to customer satisfaction at the highest level.

Check the Status of Your Order

Wondering what the status of your order is?  

Click Here BUtton Green to check the status of your order online.


Warranty Information

Learn more about our limited-lifetime warranty!  

Click Here BUtton Green to learn more about our warranty


Tell Our Execs

Please share your experience directly with John Wong, SVP of Client Experience at j.wong@3day.com. We aim to continually delight our customers and with your feedback we can stay true to our promise that "You'll Love the Treatment!"


Order Replacement Parts


3 Day Blinds offers replacement parts to original purchasers of 3 Day Blinds
products for a nominal packaging and handling charge of $13.95.

Click here to order parts online.


Repairs

3 Day Blinds provides window covering repair services for 3 Day Blinds products. Prior to contacting 3 Day Blinds to set up a repair please gather the following information

  • Original Invoice number with proof of purchase
  • Contact information including first and last name, address (where the window coverings are installed), best number to reach you during the day
  • Specific details about your repair request (Example:  Damaged materials, broken cord, won't go up and down)
  • Room where window coverings are located
  • Approximate dimensions of the product needing repair
  • A picture of the specific warranty issue so that we may better diagnose your request
  • Applicable repair/service fees may apply
  • To set up a repair please call our Customer Care team at 888-531-8392

Resource Center

In the Resource Center you will find a collection of window covering information, tips and tools that can help you become more familiar with our products and other related topics.

Go to Resource Center


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Call

Customer Service: 888-531-8392
Mon-Fri: 8:00 AM – 5:00 PM Pacific


Mail

3 Day Blinds
Attn: Client Care
167 Technology Drive
Irvine, CA 92618


Email

Pre-Installation Inquiries
PreInstallSupport@3day.com

Post Installation Inquiries
PostInstallSupport@3day.com

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What our customers are saying about us

“After years of having our slider door blinds while cleaning them two of the clips snapped and broke from being old. I contacted 3 day blinds. Your customer care representative, Melissa Cierpich asked for my name to look up my account from long ago. I also sent her a picture to help of the clip to hold the valance. She then sent me an email stating the clips would arrive in 7 to 10 days. The valance is back up do to 3 day blinds professional assistance. Thanks so much”
- Karen L- San Diego CA

"Just incredible! One of the best customer service interactions and solid follow-up. I was contacting 3-day blinds about repairs. Due to this interaction and personal experience, if I end up replacing my blinds, 3-day blinds is on the short list. Thank you! ”
- B. Rigley - Ogden, Ut

”Kris’ follow up was beyond expectations. He personally followed up to be certain I received the product.”
- J. Davidson - Orange County, CA

”Glen was very nice and followed up several times with us to make sure we got the service that we needed. It is refreshing to find someone in the service industry so conscientious and kind. ”
- S. Grogean - Denver,  Co

”Christa went above and beyond to help me address this problem immediately after assisting me with another one.”
- B. Mills - Chicago, Ill

”Alex was great! He answered my inquiry and email me a copy of the invoice immediately. Great Job, Alex.”
- J. Barrett - Houston, Tx

”Ashley was very helpful and handled my call with a level of personal attention not expected! ”
- B. Walton - Los Angeles, CA