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3 Day Blinds Reviews

3 Day Blinds Reviews

3 Day Blinds surveys its customers after every installation appointment in effort to continue to exceed clients’ expectations. As of December 18, 2017 3 Day Blinds has 94% of 4 and 5 star ratings on our Blinds, Shades, Shutters, Curtains and Drapes. Here is what a few 3 Day Blinds’ customers had to say:

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8451 Reviews

  • Great customer service but a little on the expensive side
    Martha Maggiore - July 6, 2017

  • Excellent service!
    Taci - July 6, 2017

  • All I wanted was to talk with someone at 3 Day Blinds about replacing just one of my blinds as the slats had warped (again) in the sun. In the past I was able to do this via Live Chat (which was wonderful) or by email. For some incomprehensible reason, they have turned the Live Chat into a Sales Calls-only option and emailing the company is a total waste of time as nobody ever bothers to respond. So, despite the fact that it is extremely difficult for me to use the phone, I had to call them. Tuesday 6 June: called and after an particularly frustrating process of going through their awful automated telephone system, spoke with a guy who gave me a case number (CAS-725792-NSB9) and said he’d refer my issue to a case manager. I gave him both my cell and work phone numbers. Wednesday 7 June: case manager called me from California (I live in Colorado!) and left a voicemail. I called her back and left my voicemail, asking her to try my work number rather than cell phone as the signal to my cell is blocked during office hours OR to email me as I can receive and reply to emails straightaway. Thursday 8 June: as I hadn’t heard anything by 12pm I called and was actually able to speak with the assigned case manager. Per her request, I emailed her Friday morning a couple of photos of the problem and waited to hear back. Monday 12 June: twice on this date I emailed the case manager to ask if she’d received the photos I sent her the previous Friday. I received NO response to either email. At 4pm I had to call her and finally got hold of her. She kept asking if I didn’t want to order a new blind as the replacement might not fit the window once that had been replaced. Okay, she was trying to get a sale, fair enough, BUT the reason I was replacing the blind was because of a fault in the blind that NOBODY at 3 Day Blinds had mentioned when I first ordered them and I certainly wasn’t going to reward them for that by paying even more money for another blind that should never have required replacement in the first place. Wednesday 14 June: I received a call today (on my cell phone which I have TWICE asked they not use) that the blind I want to replace is now “obsolete” and someone needs to come out to measure the window and show me samples for a different blind in a different color. She also emailed me. Thursday 15 June: I emailed her back THREE times and received no response. One of my questions was about why I have to have someone come to my place to show me samples of “new” blinds – the last time they discontinued their product they just sent me some in the mail. Tuesday 20 June: voicemail and email from the case manager told me yet again I had to call her to schedule an appointment with a “Design Consultant” (evidently Sales Rep isn’t the correct phrasing any more). I wrote back and again asked her to explain to me why it’s necessary to schedule an appointment just to look at some samples to replace ONE blind. I received NO response for two days. Thursday 22 June: I called and left a voicemail at 6am. I received an email response at 9am. Apparently the case manager felt aggrieved that her emails to me on the 14th and 20th weren’t sufficient correspondence for me – totally failing to mention the FOUR emails I had sent her in the past 7 days. She also mentioned she’d been in hospital. Something I wasn’t aware of or I might have been less annoyed and a lot more sympathetic, but nobody informed me and she hadn’t changed her out-of-office email response. The samples were on their way for me to review BUT the case manager also mentioned the possibility of me having to pay even more money to 3 Day Blinds if I had to replace the blind with a “new product”. As if I was really going to spend even more money at this point! The samples arrived week of the 26th, I emailed the case manager on the 28th detailing which replacement color I wanted. On the 29th I had to email her again asking her to confirm she received my request. On Friday 30th she emailed me back her confirmation. Thursday 7 July: I scheduled the installation of the new blind for Monday 17 July. I know from previous experience that at least the installers should provide decent and prompt service. By Monday 17th, this experience will have taken 41 days (nearly 6 weeks!) to replace just one blind. I find that utterly incomprehensible and unacceptable. If any blind needs replacing in future I will be contacting the local Hunter Douglas store. I know this will cost me more money but at least I’ll be speaking with someone in person and I can drive to their office at any time. I have never encountered such total incompetence and failure to provide decent service. I am angry, frustrated and extremely upset. I deeply regret ordering anything from this company and dearly wish I had never done business with them. I originally ordered my blinds nearly three years ago and working with this organization has been an increasingly horrible and soul-destroying experience – do NOT waste your money on this company.
    Inken Purvis - July 6, 2017

  • Sky blue living room blinds could be 1/4 inch longer
    Keith J - Scottsdale, AZ - July 6, 2017

  • A very good installer and pleasant to work with. However, I do need a minor adjustment on the entry door blinds. There is no rush but Jack said he would be happy to adjust if needed. The blinds look very nice and we are very happy with them. Thank you, Carolyn Cummings
    Carolyn C - Surprise, AZ - July 6, 2017

8451 Reviews
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Blinds Reviews
As of December 18, 2017 3 Day Blinds has 94% of 4 and 5 star ratings. Read more blinds reviews.